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2015



  • May 14, 2015— Better Messaging Using the Results from "Traveler Decision Making" Research
    Better Messaging
    Members Only - Please Login Insights into how consumers see travel and the value they see and using travel agents.

  • May 2, 2015— Tripwing – Member Benefit for ASTA Members
    TripWing
    Members Only - Please Login Tripwing is a revolutionary travel technology startup focused on helping travel agents become more efficient and professional.

  • April 21, 2015— Traveler Decision Making: what motivates consumers to travel and to use agents
    Consumer Research Presentation
    Members Only - Please Login Exclusive member-only overview of ASTA's 2015 consumer study?. Understand better why travelers chose one type of trip over another and why they use an agent for some trips and not for others. This is essential information for communicating with current and potential clients.

  • April 16, 2015— ASTAPAC – Political Influence for Travel Agents
    ASTAPac
    Members Only - Please Login Decisions are being made every day in Washington, D.C. and in state legislatures that will have an immediate and tangible impact on ASTA members’ bottom lines and the way they run their businesses.

  • March 31, 2015— Travel Agents: Get More from Your ASTA Membership
    Members Only - Please Login Whether you’ve been a member of ASTA for two years, twenty years or you are finally ready to make the commitment, this webinar will deep dive into how to make the most of your ASTA Membership.

  • March 26, 2015— Scenic CruisesThe Most All Inclusive Luxury River Cruise Company
    Scenic Cruises
    Members Only - Please Login The Most All Inclusive Luxury River Cruise Company

  • March 11, 2015— U.S. Travel to Cuba: 2015 and Beyond
    Cuba 2015 and Beyond
    Members Only - Please Login Big changes are afoot in Cuba travel! In December 2014, President Obama announced an historic agreement between the U.S. and Cuban governments to ease long-standing restrictions on trade and other interactions between the two countries, including those preventing American citizens from travelling to Cuba.

  • March 9, 2015— ASTA Legislative Day 2015 – Planning and Training for Attendees
    ASTA Training webinar
    Members Only - Please Login Make the most of your conversations on Capitol Hill! If you’re planning to join ASTA HQ in Washington, DC for Legislative Day take some time to prepare.

  • February 4, 2015— Avalon Waterways 2016
    Avalon Waterways
    Members Only - Please Login An Early Look at Avalon Waterways 2016 with Current Trends and Promotions to Help You Sell More Avalon Waterways Today.

  • February 4, 2015— Travel Insurance 101
    Travel Insurance 101 Webinar
    Members Only - Please Login Travel insurance can protect your clients from all the unexpected situations they may encounter.

  • ASTA Destination Expo Morocco
    January 8, 2015 — The Experts Agree: Specialization is the Key to Your Success! ASTA Destination Expo 2015, Feb 26 - March 1, 2015, is designed to help you make the connections you need to become a much sought-after Morocco travel expert.

  • January 7, 2015— Alaska Railroad for the “Inside Track:” what’s new in 2015
    Alaska Railroad 2015
    Members Only - Please Login Heather Dudick, Alaska Railroad’s Passenger Sales Manager, presents the Inside Track Alaska Rail Specialist: your ticket to learning about the many ways your clients can explore Alaska by rail, and greater commissions for you.

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2014



  • December 10, 2014— Consumer and Agency Trends for International Members
    Consumer and Agency Trends Presentation
    Members Only - Please Login Director of Research, Melissa Teates, as she reviews the latest data on inbound/outbound travel, world travel trends and agency trends that affect international tourism.

  • December 3, 2014— The Ins and Outs of Ensuring Hassle-Free Airport Screening for Your Clients
    TSA PreCheck Ins and Outs
    Members Only - Please Login TSA’s Risk-Based Security presentation about the various ways your clients can enroll in the PreCheck programs.

  • November 18, 2014— Making Headlines - Become Your Local Media's Go-To Expert
    Making Headlines
    Members Only - Please Login Ever wonder why some pieces of news make it on to the front page, while others are buried deep or don’t run at all? Join Jennifer Michels, ASTA’s Vice President of Communications, and learn how to think like an editor!

  • ASTA Destination Expo Morocco
    November 13, 2014 — ASTA Destination Expo 2015 - Morocco This unique and utterly captivating destination is the host of ASTA Destination Expo (ADE) 2015. In this video we review everything you can expect at this wonderful and exciting event.

  • Jordan’s Historical and Cultural Wonders
    November 5, 2014 — Jordan’s Historical and Cultural Wonders Learn about Jordan’s main highlights featuring historical Petra and Jerash, the charming desert of Wadi Rum, the therapeutic waters of the Dead Sea, the delicious Food and Wine in Amman. Malia Asfour, Director of Jordan Tourism Board in North America, provides travel agents with an informative presentation.

  • October 3, 2014— Travel Insurance - Enhance Your Bottom Line While Protecting Your Customers
    Travel Insurance
    Members Only - Please Login An overview of how to structure a travel insurance program that protects your customers and your business. This video will also show you how travel insurance can contribute to your bottom line.

  • Global family of brands
    August 20, 2014 — Go Beyond Europe in 2015 with the Globus family of brands f your clients are looking to tap into their adventurous spirit in exotic locales, the Globus family of brands has just the vacation.

  • Sandals and Resorts
    August 14, 2014 — Sandals and Beaches Resorts WeddingMoons® Update 2014 This video is about the Sandals and Beaches WeddingMoons® program reviewing the updates for 2014, including our new color palettes and exciting new promotional offers that should help you to further target destination wedding couples and grow your business with Sandals and Beaches Resorts.

  • August 6, 2014— The Ins and Outs of Ensuring Hassle-Free Airport Screening for Your Clients
    TSA PreCheck Ins and Outs
    Members Only - Please Login Jerry Koehler of TSA’s Risk-Based Security Office talks about the various ways your clients can enroll in the PreCheck programs, where it’s being implemented and when, and the steps you have to take through the GDSs and online booking tools to guarantee your customers a hassle-free flying experience.

  • July 29, 2014— ASTAPAC - Political Influence for Travel Agents
    ASTAPAC – Political Influence for Travel Agents
    Members Only - Please Login To many people, the term "PAC" conjures up images of smoke-filled rooms and corrupt politicians. But the reality is more complicated. When it comes to influencing public policy, ASTA faces a choice – rely on the strength of our policy arguments, or supercharging that policy work by engaging in the political process.

  • July 16, 2014— Understanding Consumers Who Travel: A Demographic Overview of Known Travelers in the U.S.
    Understanding Consumers Who Travel
    Members Only - Please Login The results of ASTA’s 2014 study, “Value of Travel Agents”, can be used to enhance your marketing messages to appeal to consumers who are known travelers.

  • July 15, 2014— ASTA Premium Business Summit 2014
    Premium Busines Summit 2014
    Members Only - Please Login The nine Premium Business Summit videos are reserved for ASTA Premium Members only. Topics addressed in these videos include travel insurance, ARC, privacy in the age of big data, recognizing threats, defending your rights,brand management, New Distribution Capability (NDC), hazardous materials, code-share, insecticide rules and the(de)regulation of air. This type of high level content and networking is not be found anywhere else in the industry.

  • July 10, 2014— DOT’s Consumer Protection Proposal – What It Means for Your Business
    Members Only - Please Login ASTA hosted a webinar on a comprehensive package of new consumer protections for air travelers, as proposed by the U.S. Department of Transportation, this is a recording of that presentation.

  • Get more from your ASTA membership
    June 25, 2014 — Travel Suppliers – Get More from Your ASTA Membership Whether you have been an ASTA member for 2 days or 20 years, ASTA gives you tips on how to make the most of your ASTA affiliation.

  • June 11, 2014— Understanding Business Travelers Who Use Travel Agents, Those Who Don’t and Those Who Plan to in the Future
    Understanding Business Travelers Who Use Travel Ag
    Members Only - Please Login Our “Value of Travel Agents” consumer study surveyed business travelers about their travel usage and their experience using agents. This video goes in-depth on the results from the business traveler segment of the study.

  • ASTA Global Convention
    June 3, 2014 — ASTA ‘SEAS’ the Future – ASTA Global Convention 2014 The ASTA Global Convention provides a platform for travel consultants and suppliers to come together in a professional, relaxed environment and build towards a more profitable travel agency industry.

  • May 21, 2014— Messaging for Targeted Marketing to Consumers
    Messaging for Targeted Marketing to Consumers
    Members Only - Please Login ASTA’s 2014 consumer research, “Value of Travel Agents”, has given travel agents a wealth of information on travel agents users, non-users and potential users. This video takes that information and boil it down to key messaging you can use to reach your current customers and potential new customers.

  • May 7, 2014— Regulatory Compliance for Travel Agency Professionals
    DOT Reg Compliance
    Members Only - Please Login In 2013, travel agencies of various sizes were assessed civil penalties ranging from $20,000 to $125,000, and on day two of 2014 DOT levied a $95,000 fine on a single agency. The risk is real. This presentation will delve deeply into the nuances and key compliance issues of the principal federal consumer protection rules and policies.

  • May 1, 2014— Legislative Day Training
    ASTA Legislative Day 2014
    Members Only - Please Login STA travel professionals across all segments of our industry will converge on Capitol Hill to speak directly to lawmakers about issues that directly impact travel agents.

  • April 9, 2014— The Value of Travel Agents
    The Value of Travel Agents
    Members Only - Please Login Who uses travel agents, who wants to use travel agents and how to market to both. ASTA’s Value of Travel Agents study surveyed over 8,000 U.S. Travelers and found out who uses travel agents and who does not. But more importantly it found that non-users were interested in using a travel agent.

  • March 13, 2014— Gain a Marketing Advantage Through Promoting Sustainable Travel
    Gain a Marketing Advantage Through Promoting Susta
    Members Only - Please Login The marketing advantage of the sustainable travel niche is the growing desire of consumers to “do well” while vacationing and traveling.

  • Promoting Travel Agents
    March 1, 2014 — ASTA Promoting Travel Agents on 150 PBS Stations Nationwide ASTA is promoting the value of travel, the value of a travel agent, and best of all the value of using an ASTA member travel agent. Good News: The use of travel agents is up.

  • February 27, 2014— Regulatory Compliance for Travel Agency Professionals
    DOT Reg Compliance
    Members Only - Please Login ASTA’s VP Industry Affairs, John Pittman, and author of ASTA’s U.S. Travel Agency Regulatory Compliance Handbook, guides you through the major federal regulations and provides practical advice to help you develop a plan to meet your regulatory obligations and minimize your risk.

  • February 20, 2014— How to Use Your Personal Photos and Videos to Sell More Travel
    Using Personal Photos to Sell More Travel
    Members Only - Please Login The marketing adage "PICTURES SELL" couldn't be more true for travel. And if a picture's worth a thousand words, what's a video worth? If you're like most travel professionals, you take lots of personal photos on your site inspections of hotels, cruise ships, new aircraft, and destinations you travel too. And if you're really hip and current, you're even taking video!

  • Corporate Travel
    February 10, 2014 — How to Make Corporate Travel Work for You Have you been thinking about selling business travel but do not know the latest tools and technology to get started? Have you been trying to take your corporate travel program to the next level? You are not alone.

  • February 5, 2014— Boost Your Revenues by Understanding Agents
    Boost Your Revenues by Understanding Agents
    Members Only - Please Login ASTA’s Director of Research, Melissa Teates, outlines how independent agents and retail leisure agents chose suppliers, what motivates these agents to sell a specific product and how agents sell your products to consumers.

  • January 15, 2014— Loews Regency – Opening New Doors in 2014
    Loews Regency
    Members Only - Please Login Perfectly situated in Midtown Manhattan with the benefits of a Park Avenue address, the reimagined Loews Regency Hotel combines contemporary design, form and function with 50 years of service expertise.

  • January 8, 2014— Grow Your Business with Email Marketing
    grow your busines with email marketing
    Members Only - Please Login An opportunity to learn about digital marketing directly from an industry icon - Ron Cates, “The Grandfather of Email Marketing”! Email is the most cost-effective, targeted, trackable, and efficient way to build and maintain relationships for businesses & non-profits.

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2013



  • December 11, 2013— All aboard the Alaska Railroad!
    Alaska Railroad
    Members Only - Please Login Learn about the 2014 rail-based vacation packages, GoldStar Service, customizable cruise tour add-ons & commissions.

  • ADE 2014
    December 10, 2013 — Explore the Unexpected – ASTA Destination Expo 2014 Merida, Yucatan, Mexico A review the exciting experiences that await you in Merida, Yucatan, Mexico, the location of ASTA’s next annual ASTA Destination Expo (ADE).

  • November 19, 2013— Secrets to Making the Most of Co-op Marketing Opportunities
    Secrets to Making the Most of Co-op Marketing Oppo
    Members Only - Please Login Partnering is a great way to maximize your marketing efforts. Whether you're partnering with your preferred suppliers, tourism boards from your top destinations, or other local companies, co-op marketing is one way deepen and extend your relationships.

  • November 13, 2013— Travel Agent Advocacy: ASTA’s Work at All Levels of Government to Save You Money…and How You Can Help
    Travel Agent Advocacy: ASTA’s Work at All Levels o
    Members Only - Please Login Eben Peck, ASTA’s VP of Government Affairs, to learn the ins and outs of the various policy debates that are impacting our industry, as well as how you can become a “citizen lobbyist” for our industry and help ASTA effectively protect your interests at all levels of government.

  • October 30, 2013— Guadeloupe Islands. So French, Undeniably Caribbean.
    Guadeloupe Islands
    Members Only - Please Login Sandra Venite with the Guadeloupe Islands Tourist Board, discusses the many opportunities that your clients can have while visiting the Guadeloupe Islands - adventure parks, hiking and canyoning from the summit of a volcano plus a culinary adventures discovering the refined combination of French Savoir Faire and Caribbean flavors.

  • October 23, 2013— Travel & Food - The Culinary Traveler
    Culinary Travel
    Members Only - Please Login There is a growing number of travelers who build their trips around culinary experiences. Laura Mandala and Regina Binder of Mandala Research will provide you with a comprehensive understanding these culinary travelers.

  • October 6, 2013— Social Media Marketing: Demystified
    Social Media Marketing: Demystified
    Members Only - Please Login A powerful, entertaining, easy-to-understand explanation of what social media is, and how to use social media to drive results

  • October 2, 2013— Effective Marketing Strategies Based on Real Agency Successes
    Effective Marketing Strategies Based on Real Agenc
    Members Only - Please Login ASTA’s Director of Research, Melissa Teates discusses the most effective marketing methods used by fellow travel agencies, presenting case studies of successful marketing strategies used by ASTA members.

  • September 26, 2013— Branding Yourself — 7 Ways to Promote Your Professionalism
    Branding Yourself
    Members Only - Please Login You've heard it from consultants and educators, read it in all the trade magazines, and maybe even said it yourself at an agent event: "you are the product, you need to sell yourself." Sounds great, right? But what does it really mean?

  • August 7, 2013— Trusted Traveler Programs: The Ins and Outs of Ensuring Hassle-Free Airport Screening for Your Clients
    Trusted Traveler Programs
    Members Only - Please Login TSA representatives, Paul Leyh, Aviation Director Office of Security Policy and Industry Engagement, and Jerry Koehler, Division Director, Marketing Office of Risk Based Security discuss the various ways your clients can enroll in Trusted Traveler programs and the steps you have to take through the GDSs and online booking tools to guarantee the customer a hassle-free flying experience.

  • ASTA Global Convention
    July 16, 2013 — Move your business forward at ASTA’s Global Convention 2013 ASTA continues to promote travel around the globe and to remind the traveling public of the value of professional services provided by travel agents

  • July 10, 2013— Protect your business from falling prey to Phishing emails
    Phishing emails
    Members Only - Please Login It’s easier than you might think for you or your agents to fall victim to fraudsters endless attempts to gain access to your login and passwords.

  • June 19, 2013— Chile: A Destination That Fires The Imagination
    Chile: A Destination That Fires The Imagination
    Members Only - Please Login Agents with clients seeking adventure filled activities will find Chile offers skiing, wine tasting, fishing, hiking/climbing, trekking, windsurfing, paragliding, mountain biking and white water rafting. This beautiful country offers some of the world's most pristine and spectacular scenery.

  • June 11, 2013— Best Practices in Turning Social Networking into Profit
    Best Practices in Turning Social Networking into P
    Members Only - Please Login Social media is the talk of the industry right now, with lots of advice and educational session on how to manage a Facebook page, run a Twitter feed, and manage visuals with Pinterest and Instagram. But beyond just having a social media presence, how do you turn that into profit.

  • June 5, 2013— Travel Agencies – Who are they in the 21st Century?
    Travel Agencies – Who are they in the 21st Century
    Members Only - Please Login This energetic video will give travel agencies and suppliers an insight of the most interesting findings from 2013 and 2012, and how you can use the data to increase your productivity and expand your marketing.

  • May 23, 2013— Last Minute Practical Advice about ARC’s Changes to the ARC Agreement
    Last Minute Practical Advice about ARC’s Changes t
    Members Only - Please Login Industry attorney Mark Pestronk and Lauri Reishus as they walks you through ARC’s new Agent Reporting Agreement (ARA) before it becomes effective in July 2013.

  • May 9, 2013— Regulatory Compliance: What You Need to Know and Do to Protect Your Business
    Last Minute Practical Advice about ARC’s Changes t
    Members Only - Please Login John Pittman, ASTA’s VP Industry Affairs, as he helps you understand your obligations to comply with the myriad of complex federal regulations that impact your business today. This is especially important as the Department of Transportation (DOT) is actively enforcing travel agency compliance.

  • May 8, 2013— Georgia - Eastern Europe’s newest destination
    Georgia - Eastern Europe’s newest destination
    Members Only - Please Login Georgia, was ranked #1 in growth of tourism by the World Economic Forum. See what makes Georgia so unique.

  • May 1, 2013— Unique experiences are waiting for you ONLY IN SOUTH AMERICA. And LATAM airlines group will take you there.
    Unique experiences are waiting for you ONLY IN SOU
    Members Only - Please Login Learn about the new LATAM airlines group network along with fares using the South American Airpass and Southern American circuits. And Jose Ivan Ortiz, Brazilian experts, as he presents information on ten Brazil regions, FITs, groups and MICE segments plus an overview of the 2014 festivities.

  • April 23, 2013— The New Young Consumer —Marketing to Generation Y and Millennials
    The New Young Consumer
    Members Only - Please Login As a professional, you sell for the long term; not the one-time experience – you build relationships to capture clients and their families for life. Different generations have different needs and communications styles.

  • April 5, 2013— Using a Waiver Agreement to Protect your Customers and Business
    Members Only - Please Login A well-drafted waiver & disclosure agreement can help ensure that your agency consistently alerts clients to important information and effectively reduces potential risk to your business. Join this presentation for a look at ASTA’s sample waiver agreement and the critical notices and protections it provides.

  • March 27, 2013— The Cultural and Heritage Traveler – Understanding their destination and spending choices
    The Cultural and Heritage Traveler
    Members Only - Please Login Approximately 42 million cultural and heritage travelers will take a trip in the next 12 months. The research shows that awareness of the term cultural and heritage traveler has increased substantially as has spending.

  • March 20, 2013— The SECRETS behind using Facebook for Travel Agents
    The SECRETS behind using Facebook for Travel Agent
    Members Only - Please Login With over 550,000 Facebook likes, G Adventures's Social Media Manager, Andrew Hickey, has learned how to best utilize Facebook. Andrew shows you more about this powerful social media and its potential as a marketing channel.

  • March 13, 2013— Insider’s Club: Travel protection for industry insider’s, by industry insider’s
    Using a Waiver Agreement to Protect your Customers
    Members Only - Please Login UATP Insider's Club offers member benefits and travel protection coverage when you travel on industry-free, reduced rate or full-fare tickets on a Scheduled Airline, Amtrak® passenger train or cruise line.

  • March 5, 2013— 13 Technology Tools We Can’t Live Without in 2013
    13 Technology Tools We Can’t Live Without in 2013
    Members Only - Please Login What’s your tech IQ? Are you using any of these in your business: DropBox, Square, Evernote, Neat Receipts, Google Drive or Microsoft Outlook? Watch and see which tech tools made the 2013 must have list.

  • February 20, 2013— U.S. Travel to Cuba: 2013 and Beyond
    U.S. Travel to Cuba: 2013 and Beyond
    Members Only - Please Login Despite the decades old restrictions, nearly 400,000 U.S. travelers visited Cuba in 2012. This video looks at the outlook for U.S. travel to Cuba in 2013 and beyond.

  • February 6, 2013— ASTA Government Affairs – Fighting (and Winning) in DC and Across the Country
    ASTA Government Affairs – Fighting (and Winning) i
    Members Only - Please Login ASTA’s Government Affairs team works tirelessly to protect the interests of travel agents across the country before the U.S. Congress, the White House, federal agencies, all 50 state legislatures and even county and municipal governments. And the success is showing.

  • January 22, 2013— Tips on How to Sell Rio de Janeiro Travel Packages
    Tips on How to Sell Rio de Janeiro Travel Packages
    Members Only - Please Login Since Rio has been elected to host soccer games during the FIFA World Cup 2014 in Brazil and to be the host city for the Olympics 2016, there is an additional pride and enthusiasm amongst the population, this video will look at the information you or your clients will need to explore Rio.

  • January 16, 2013— How to Use Twitter to Engage with Your Clients
    How to Use Twitter to Engage with Your Clients
    Members Only - Please Login “Twitter is a marketing channel that can help you attract new customers”, sure that might be easy to say, but it may not be so easily done.

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2012



  • December 12, 2012— ASTAPAC – Your Political Power Matters!
    ASTAPAC – Your Political Power Matters!
    Members Only - Please Login To many people, the term “PAC” conjures up images of smoke-filled rooms, suitcases full of cash and corrupt politicians. The reality is more complicated.

  • December 5, 2012— The Smart Way for Travel Agents to Book Hotels - CCRA
    The Smart Way for Travel Agents to Book Hotels - C
    Members Only - Please Login Learn how to view Net, OTA, GDS and other rates in the ccratravel.com online hotel booking portal.

  • Definitely Dubai – ASTA’s International Destinatio
    November 14, 2012 — Definitely Dubai – ASTA’s International Destination Expo 2013 Join ASTA and the Dubai Convention Bureau and explore the ancient history of Dubai and the now modern city.

  • Shopping Incentive of Mexico & United Airline’s co
    November 7, 2012 — Shopping Incentive of Mexico & United Airline’s commitment to Latin America Learn about the Mexico Shopping Incentive, how it works and how you get your money back as well as United Airline's commitment to Latin America.

  • October 24, 2012— The SECRETS behind using Facebook
    The SECRETS behind using Facebook
    Members Only - Please Login With over 350,000 Facebook fans, G Adventures knows how to engage travelers using social media. G Adventures’ Social Media Guru, Andrew Hickey, discuses how to best utilize Facebook.

  • October 18, 2012 — Targeting the Culinary Traveler Learn about the wide range of culinary traveler "types," what motivates them, and how you can make your business relevant to these travelers.

  • October 11, 2012— The Ins and Outs of Buying and Selling an Agency, including Valuing the Business
    The Ins and Outs of Buying and Selling an Agency,
    Members Only - Please Login Mark Pestronk, Esq., a travel industry attorney, addresses the trends in acquisitions, how to evaluate an agency, how to prepare for a sale, find a buyer or seller as well as many other essential elements that are involved.

  • September 19, 2012— The Smart Way for Travel Agents to Book Hotels - CCRA
    Members Only - Please Login Learn how to view Net, OTA, GDS and other rates in the ccratravel.com online hotel booking portal.

  • August 30, 2012— There’s a little bit of Israel in all of us, Come find the Israel in You.
    Members Only - Please Login Learn how to turn your clients’ curiosity about Israel into a sale. Presentation by Israel Ministry of Tourism

  • August 16, 2012— Tips on How to Sell Iguassu Falls Travel Packages
    Members Only - Please Login The impressive Foz do Iguassu Waterfalls between Brazil and Argentina are one of the Natural Wonders of the World, this video will cover what you need to know to sell travel to the Iguassu Falls.

  • August 2, 2012— Supplier Bankruptcy - Protecting your Customers and Business
    Supplier Bankruptcy - Protecting your Customers an
    Members Only - Please Login ASTA Director of Industry Affairs Wayne Nelson shares valuable insights.

  • July 25, 2012— Pinterest, is it right for you?
    Pinterest, is it right for you?
    Members Only - Please Login Pinterest, one of the fast growing social media sites currently available, is taking the world by storm, but is it right for you and your business?

  • July 11, 2012— The Trusted Traveler: From PreCheck to Global Entry
    Members Only - Please Login Hear from Doug Hofsass, Associate Administrator for Risk-Based Security, TSA, about the Trusted Traveler Program and its two components, Global Entry and PreCheck

  • June 14, 2012 — Microsoft Webcasts Access to all the webcasts presented to you through ASTA's partnership with Microsoft

  • February 1, 2012— Charging for Your Services
    Members Only - Please Login The majority of agencies (88%) charge service fees. And in general, the fees have been increasing over time. BUT, there is much pressure for suppliers to cut costs. This presentation looks are differentiating your revenue lines.

  • January 26, 2012 — ASTA's Find a Travel Agent Directory Presentation to the Upper Midwest Chapter how to use the Find a Travel Agent Directory to gain exposure for yourself.

  • January 19, 2012 — Webinar - Microsoft Presents "Grow Your Business with Bing Tools" Learn about Bing business tool, pay-per-click search advertising and getting your site found online.

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2011



  • June 8, 2011 — Tutorial: How to Find a Reputable Travel Agency - Bing Videos In the age of the Internet, travel scams from bogus agencies are common. This video, featuring ASTA, shows consumers how to check whether a travel agency is reputable and how to avoid being taken advantage of.

  • June 8, 2011 — Tutorial: How to Get the Most Out of a Travel Agency - Bing Videos Consumers planning an expensive vacation need to know the advantages of using a travel agency. This video, featuring ASTA, reminds viewers about "the one-stop advantages that go beyond booking services …."

  • May 26, 2011— Selling the Caribbean – Adventure, Luxury and the Exotic
    Members Only - Please Login As you can imagine this vast and stunning stretch of islands is a high-volume selling destination. With something for everyone, find out how to sell the Caribbean and craft client journeys that will change your outlook

  • May 11, 2011— Your Website is NOT About You
    Members Only - Please Login In this video, designer, writer, and web strategist Barry Harrison looks at what happens after potential customers arrive at your website.

  • April 27, 2011 — Best Western - the World's Largest Hotel Chain Best Western has launched a new marketing strategy as part of the brand's long-term commitment to enhance its image, ensure brand relevance and drive superior revenue to its hotels.

  • March 31, 2011— CCRA – how to book hotels wisely AND make more money worldwide!
    Members Only - Please Login How to book hotels through CCRA

  • March 14, 2011 — Build a Better M.I.C.E. trap! Decision-makers are acknowledging that it’s the old-fashioned, face-to-face meetings that establish the strongest relationships. Information on how to tap into the M.I.C.E. marketplace.

  • March 1, 2011— How to Promote and Sell Cruises
    Members Only - Please Login Analyze the marketplace and you will agree there is profit to be made in selling cruises. But it is not that simple.

  • February 24, 2011— Should you be in the medical travel business?
    Members Only - Please Login Medical travel, leaving home for care, is a growing industry and anticipated to be a multibillion dollar industry. Unlike other specialty travel products, however, there are significant issues with providing medical travel services to patients whether inbound, outbound or domestic.

  • February 11, 2011 — Fairmont, Raffles and Swissôtel Hotels & Resorts Information about the three distinct brands, products, programs and services to ensure you're getting the right fit for your client.

  • February 7, 2011— Webinar - Your Relationship with Suppliers
    Members Only - Please Login One of the most critical areas of the business side of selling travel is your relationship with suppliers.

  • January 24, 2011— Webinar - Paris – An Afrocentric Perspective
    Members Only - Please Login Information to better equip you to sell Paris as a black heritage destination.

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2010



  • December 16, 2010— Power of Data: Using ASTA’s Research Resources to Meet Your Needs
    Members Only - Please Login ASTA’s Director of Research, Melissa Teates, will talk about data available on ASTA’s website that you can use today for marketing, agency information, and business planning.

  • October 26, 2010— Connecting with the Travel Industry
    Members Only - Please Login Did you know that one of the best ways to grow in your career development is to be involved your professional trade association?

  • October 26, 2010— Increasing Your Business. Discover Why Puerto Rico Does it Better!
    Members Only - Please Login Review the impressive contrast of activities and diversity of experiences that Puerto Rico has to offer. You will get a taste of all the materials available to better sell Puerto Rico to your clients. This will be a new step in developing your knowledge to sell this exciting destination for profit!

  • October 15, 2010— Making a Living in the Travel Industry
    Members Only - Please Login There are lots of business models to choose from, and some are more profitable than others. Which specialties, clients, and business segments provide the best profit potential for you?

  • September 20, 2010— Webinar - Social Media Superstars
    Members Only - Please Login Interviews for "Social Media Superstar" with Jason Beukema and Ryan Fitzpatrick for an interactive jam session on how to use social media to engage and sell to your clients.

  • September 20, 2010— Webinar - Your Office at Home
    Members Only - Please Login Whether you're a full time agent who works from home, or an office/storefront based professional who takes work home at the end of the day, your office at home is a critical component of your success.

  • August 30, 2010 — How to get business from ASTA.org Did you know that ASTA.org has more than 100 tools to help you boost your business and make a profit? You have access to unlimited FREE consumer leads, etc.

  • August 2, 2010— PR Pitfalls: How to keep your foot out of your mouth
    Members Only - Please Login Video of the most common mistakes companies can make when trying to get their message out to others.

  • July 16, 2010— Hardware, Cloud Computing, and Apps...Oh My!
    Members Only - Please Login Technology is constantly changing - and if you're not up on current trends, you're behind the curve. A hour video to learn a little more about technology and how agents are using it.

  • June 24, 2010— Fraud Prevention Strategies: Protecting Your Business
    Members Only - Please Login Fraudulent activities show no signs of slowing. Fraudsters continue to approach agents with new and creative situations that will test your firm’s vulnerability.

  • June 16, 2010— Making Cruising Work for You
    Members Only - Please Login Cruising is often seen as the "holy grail" of travel sales. For years, industry consultants, cruise line executives, and CLIA have promoted cruise sales as the most profitable and efficient product for retailers to focus on. More and more agency owners have said they're moving away from cruise sales to focus on other products. Why is that?

  • June 16, 2010 — There is a little bit of ISRAEL in all of us. 2009 was the second-best ever for tourism to Israel. Join us to find out why and find out in 20 minutes learn more about Israel that most U.S. travel agent will ever know.

  • May 25, 2010— Webinar - What the Health Care Reform Bill Means for You
    Members Only - Please Login President Obama signed into law his top domestic priority: a sweeping overhaul of the nation's health care system. The new law will ultimately affect every American in some way, but some of its features will take years to implement. Colin Tooze, ASTA's Vice President of Government Affairs, looks at how this important new law will affect you and your travel agency now and over the coming several years.

  • May 10, 2010— The In's and Out's of Host Agencies
    Members Only - Please Login Out on your own vs. using a host agency - which is best for you? A host agency allows agents to start their own business with relatively limited investment and risk, putting agents in the position to build their own travel brand and gather their own clients.

  • April 13, 2010— Webinar - Today’s GDS – It’s Not Your Grandma’s CRS
    Members Only - Please Login While GDS usage has declined in recent years, the vast majority of agencies still use a GDS system. For some key segments, such as air, the GDS remains the primary booking medium, despite distribution changes. Flexibility seems to be the name of the game in all areas pertaining to GDS.

  • March 24, 2010— Webinar - ASTAPAC 101: A Strategic Political Tool for Travel Agents
    Members Only - Please Login Have you heard of ASTAPAC, but are not sure how it works or what it does? Are you familiar with ASTAPAC from years past, but wondering what is in store for 2010?

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2009



  • December 4, 2009— Webinar - Growing Your Business with U.S. Agents
    Members Only - Please Login Informative on how to develop successful business relationships with U.S. agents, including tips for finding and attracting U.S agents, what U.S. agents are looking for in an international travel company

  • November 12, 2009 — Google Granny on Google Docs An eye opening introduction to Google Docs, a powerful, FREE group of applications available through Google, presented by Carol Fullmer, AKA Google Granny

  • November 5, 2009— Webinar - Bulletproofing Your Business
    Members Only - Please Login Daniel R. Zim, Esq., ASTA’s assistant general counsel, will discuss the pitfalls that small business owners can run into and the things you can do to reduce your agency’s exposure to lawsuits.

  • November 5, 2009 — Webinar - Tour Operators Give You P.O.W.E.R. Learn more about ASTA’s Tour Operator Program (TOP) and discover special TOP promotions offered to our agent members.

  • October 12, 2009 — Anguilla the Unparalleled Alternative Tucked away in the Northern Caribbean, this 48 square miles of magic, history, beauty and bliss is an alternative to the traditional Caribbean destinations.

  • August 13, 2009— Premium Member Video - Preventing and Coping with Fraud By Your Independent Sales Contractors
    Members Only - Please Login Available to Premium Members Only - Video on IC fraud. Learn how to prevent fraud by screening applicants, reviewing transactions, and imposing strict sales limitations and procedures on contractors without running afoul of IRS rules. Also covers how to prevent liability for defamation when reporting fraudulent behavior to other agencies.

  • August 13, 2009— Webinar - Grassroots 101: How to take ASTA's message directly to Congress... in three easy steps
    Members Only - Please Login Your Congressman works for you-well, sort of. They're your representatives in Congress; you elect them and pay their salary, and in return they work on behalf of their districts and- ideally- for the common good. If your Congressman doesn't know something is a problem, you cannot expect him to address it.

  • August 3, 2009— Audio - The Global Distribution Systems (GDS) and Airline Content Wars: Agents Caught in the Middle
    Members Only - Please Login The Global Distribution Systems (GDS) and Airline Content Wars: Agents Caught in the Middle

  • August 3, 2009— Federal Loan Assistance for Travel Agents
    Members Only - Please Login An overview of the range of loan assistance programs available to travel agents, and will explain how to go about preparing a loan application.

  • August 3, 2009— PDF - ASTA Addresses ARC’s Proposed Fee Increase and Its Impact on Your Bottom Line PowerPoint Webinar
    Members Only - Please Login ASTA Addresses ARC’s Proposed Fee Increase and Its Impact on Your Bottom Line PowerPoint Webinar

  • July 17, 2009— Webinar - The Nuts and Bolts of Agency Acquisitions
    Members Only - Please Login The seminar is intended for ASTA agency owners thinking of selling their agencies or growing by buying other agencies.

  • June 16, 2009— Dealing with Debit Memos
    Members Only - Please Login A topic that affects every agent, Debit Memos can not only have a short-term financial impact on your business, but can also affect your long-term relationship with individual airlines as well as ARC.

  • June 16, 2009— Webinar - ASTA Government Affairs Activities
    Members Only - Please Login Join us, as Paul Ruden, Senior Vice President of Legal & Industry Affairs, covers the range of activities that have been taking place in your association during 2008 and preview what is coming ahead.

  • June 16, 2009— Webinar - 2009 Government Regulations That Travel Agents MUST Know
    Members Only - Please Login Review the Secure Flight and Electronic System for Travel Authorization (ESTA) programs and find out how these programs will impact you and your customers.

  • June 10, 2009— Using the Travel Agent's Management Toolkit in Today's Economy Webinar
    Members Only - Please Login Outline of the business tools available to help you run your business more efficiently in today’s environment.

  • May 22, 2009— Webinar - Changing Your Future By Upgrading Your Business Model?
    Members Only - Please Login Agencies need to develop and implement a progressive fees strategy. This presentation will address critical issues related to upgrading your business model to successfully use fees.

  • May 22, 2009— Webinar - Money, Money, Money and More.
    Members Only - Please Login Managing a travel agency is not always easy, but there are external resources, this video addresses how SCORE, a nonprofit organization offering free business assistance to small business, that can help you along the way.

  • May 22, 2009— What Every Businessperson Should Know About BRANDING
    Members Only - Please Login Managing a travel agency is not always easy, but there are external resources, this video addresses how SCORE, a nonprofit organization offering free business assistance to small business, that can help you along the way.

  • May 7, 2009— Making Headlines: Getting Your Agency's Name in Print
    Members Only - Please Login Ever wonder why it is that some pieces of news make it on to the front page, while others are buried deep or don't run at all? What is the intangible quality that catches the media's attention and propels a story into the forefront? There is a method to what appears to be media madness.

  • April 23, 2009 — Webinar - Grow your Business with ASTA You may ask yourself, why should I join an association such as the ASTA? Whether you are a mom and pop operation or a large enterprise, association membership benefits everyone. Join Dannette Hose, ASTA’s Membership Director, as she highlights 10 of the top benefits and reviews the importance of belonging to your professional trade association.

  • April 23, 2009 — Webinar - Using ASTA's Buyers' Guide is as Easy as 1, 2, 3 The Online Buyers’ Guide is a tool used to search for travel supplier products and services within your association. There are several search tools located within the guide to help you find what you are looking for. Join Dannette Hose, ASTA’s Membership Director, as she illustrates how to effectively use the guide to find travel suppliers for your clients.

  • April 2, 2009— First Steps to Mastering Financial Data
    Members Only - Please Login This webinar will discuss how to gather financial data, we will enter sample data for "ABC Travel Agency" into the Toolkit's online financial tool to produce a Balance Sheet. We will discuss what the Balance Sheet means and talk about practical uses for the data.

  • March 20, 2009 — Dealing with Consumer Complaints No matter how wonderful a company is with service to their customer, there are always some customers that are just not satisfied.

  • February 20, 2009— Search Engine Optimization 101 for Travel Agents
    Members Only - Please Login What is Search Engine Optimization and why should you care? A practical look at SEO (Search Engine Optimization) for those unfamiliar with the subject. Join Anne Parnell, ASTA's webmaster, as she covers dozens of areas that will help consumers find your web site online. This presentation is for beginners.

  • February 20, 2009— Search Engine Optimization 101 for Travel Agents Part 2
    Members Only - Please Login What is Search Engine Optimization and why should you care? A practical look at SEO (Search Engine Optimization) for those unfamiliar with the subject. Join Anne Parnell, ASTA's webmaster, as she covers dozens of areas that will help consumers find your web site online. This presentation is for beginners.

  • February 20, 2009— Webinar - Top 10 Ways to Make Your Site a Consumer Magnet
    Members Only - Please Login So you've hopped on the technology train and launched your own travel Web site. What do you do when no one's coming to your site, or traffic is coming in at a turtle's pace? Today's technology age has swept across every imaginable industry. More consumers are shopping online. They're looking at product reviews, selling and trading, comparing prices and much more with a few mouse clicks. The travel business is no different. In order to keep consumers coming to your site, there are several things you need to make your site sticky.

  • February 3, 2009 — Webinar - The Advantages of Green As green goes mainstream, finding a smart green strategy is more urgent than ever. Join Melissa Teates, ASTA’s Green Expert, as she explains how to assess your business.

ASTA.org Tutorials 
ASTA.org Website Overview Find a Travel Agent Directory [multiple videos]
Consumer Leads WebExchange [multiple videos]
Using the Media Guide to Promote Yourself [multiple videos] ASTA.org FAQs 

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ASTA - American Society of Travel Agents
675 N. Washington Street, Suite 490
Alexandria, VA 22314
U.S.A.  Map it