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Financial Management

Collecting a Judgment — May 2, 2019
If your travel agency wins a judgment against a client or other party for money owed, the court will record that fact on the court's records. Now the question is: will the defendant pay the judgment, and if not, how can the judgment be enforced?

Payment Collection Programs Report — April 5, 2019
This Premium Member report provides information on PayPal and its potential use for travel advisors. Provided in the report is a detailed comparison of three payment options: ARC TASF, a typical merchant program and PayPal.

How America Travels – ASTA’s 2018 Consumer Research Study
(Executive Summary)
— December 4, 2018
Funded by Carnival Corporation & plc, the 2018 version of “How America Travels” provides key insights into the travel ecosystem, including emerging trends related to the use of “sharing economy” services, new daylight into the consumer travel planning and booking processes, factors that help turn non-cruisers into cruisers and changing consumer needs as travel agents transition to travel advisors. Click Here to access this report

How America Travels – ASTA’s 2018 Consumer Research Study
(Full Report)
— December 4, 2018
Funded by Carnival Corporation & plc, the 2018 version of “How America Travels” provides key insights into the travel ecosystem, including emerging trends related to the use of “sharing economy” services, new daylight into the consumer travel planning and booking processes, factors that help turn non-cruisers into cruisers and changing consumer needs as travel agents transition to travel advisors. Click Here to access this report

Helpful Resources — June 22, 2016

Supplier Bankruptcy Resources — October 8, 2012
ASTA's supplier bankruptcy resources include the ASTA Travel Advisors' Guide to Airline Bankruptcies, information specific to Cruise Line Defaults, and a Supplier Bankruptcy Updates page with the latest information on specific suppliers.

2010 Corporate Agency Report - Executive Summary — December 23, 2010
ASTA and The Beat conducted this survey to provide insight into changes in distribution, economic norms, and technology use among corporate travel agencies in relation to the marketplace shift.

2009 Labor & Compensation Report — November 8, 2010
ASTA conducted this labor and compensation study to assist travel agencies in benchmarking their compensation, benefits and hiring practices. This information can be used to benchmark your own compensation and benefits, and may help you improve your hiring practices. A free 3 page summary is available to all members, a full report is available for purchase.

2009 ASTA Travel Agency Business Trends Report — November 16, 2009
The Agency Business Trends Report looks at changes agencies made to weather the past year as well as changes planned for the future. The report benchmarks plans for operations and employment for leisure and corporate agencies.

2009 NACTA Independent agents Report — November 11, 2009
This report shows several shifts in the independent agent population, specially in what is the primary source of income for agents.

Federal Loan Assistance for Travel agents — August 3, 2009
An overview of the range of loan assistance programs available to travel agents, and will explain how to go about preparing a loan application.

Webinar - Changing Your Future By Upgrading Your Business Model? — May 22, 2009
Agencies need to develop and implement a progressive fees strategy. This presentation will address critical issues related to upgrading your business model to successfully use fees.

Webinar - Money, Money, Money and More. — May 22, 2009
Managing a travel agency is not always easy, but there are external resources, this video addresses how SCORE, a nonprofit organization offering free business assistance to small business, that can help you along the way.

Understanding and Managing Service Fees — February 6, 2009
Since the majority of airline commissions were eliminated several years ago, travel agencies have had to adjust their business plans in order to recoup the loss of revenue.

IATAN Financial and Personnel Standards — February 6, 2009
ARC-appointed agencies can satisfy IATAN's financial requirements simply by submitting a copy of their ARC bond or letter of credit. If you are not appointed by ARC, you must give IATAN a financial statement demonstrating required amounts of net worth and working capital.

Calculating the Cost of Taking on New Corporate Business — February 6, 2009
No travel advisor should offer a corporate client a rebate or management fee program unless the advisor knows that his resulting income will be profitable. If the cost to the agent of every ticket issued is higher than the commission received, there is simply no way to, as the old saying goes, "make it up on volume". Profitable revenue sharing demands that the advisor know, with substantial accuracy, all costs associated with his agency.

Credit Card Acceptance Procedures — February 6, 2009
Failure by agents to (i) follow the 3-step process outlined below, and (ii) respond to carriers' requests for supporting documentation within the timeframe referenced above, will result in agents being held financially liable for disputed transactions.

2007 Labor & Compensation Report Summary — May 22, 2008
ASTA conducted this labor and compensation study to assist travel agencies in benchmarking their compensation, benefits and hiring practices. This is a free 2-page summary of the report.

Credit Card Surcharge Laws — July 9, 2007
Focusing on the laws of eleven states that ban credit card surcharges in specific transactions, this report examines how those laws affect travel agencies and airlines. The report also includes an analysis on how well travel agencies are protected by these laws should the airlines decide to pass credit card expenses onto travel agencies.

Credit Card Surcharge Laws — July 9, 2007
Credit Card Surcharge Laws - for premium members


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