Reviewed on 2021-02-28T10:04:56.553
Reviewed on Sunday, February 28, 2021 10:04:56 AM
A year ago, Feb 2020, I was getting excited to be going on my first international trip to Cape Town South Africa. In April, that trip was postponed. Four months later I decided to go through Beyond the Moon Travel and Susan to rebook my trip. After many cancellations and dealing with country closure we finally made it. Patience gets you to where you want to be. We had a wonderful time, but 2 days before our return Amsterdam closed off to South Africa. I can_`t even begin to tell you how great Susan was in helping a few stranded travelers make it home. I am so thankful for all she did. She was also the reason I was able to get a refund for flights I didn_`t use instead of vouchers from the airline. Beyond the Moon Travel and Susan is the way to go especially if traveling overseas.
on Feb 28, 2021
Reviewed on 2023-01-02T16:55:46.197
Reviewed on Monday, January 2, 2023 4:55:46 PM
Hallo,
Wir wohnen in Deutschland…..Susan ist eine hervorragende und liebe Reiseverkehrsfrau….sie organisierte für uns schon einige Gruppenreisen in die USA…..mitunter unterstützte sie meinen Mann und mich bei der Planung unserer Hochzeit in Las Vegas…..oder Familien Trip auf die Kanaren….diesesJahr war es eine Tour nach New York und danach machten wir eine Schiffsreise von Seattle nach Alaska und wieder zurück….alles perfekt….wir sind vollstens zufrieden und würden jederzeit wieder eine Reise über Susan buchen.
on Jan 02, 2023
Reviewed on 2021-07-07T07:33:03.983
Reviewed on Wednesday, July 7, 2021 7:33:03 AM
My friends and I live in Germany and love to rent Harleys and visit the West Coast, USA. Susan has been organizing these trips for us since 2007 and does a wonderful job. Her attention to detail is perfect. She understands exactly what we are looking for every time, planning out the perfect route, which attractions to stop and see, along with great restaurant suggestions and really nice accommodations.
We look forward to each new adventure that Susan plans for us!
on Jul 07, 2021
Reviewed on 2023-02-09T06:18:02.46
Amazing European River Cruise
Susan organized the most wonderful European River Cruise for our Ancestry group last year. We arrived in Germany a few days early to meet with our newly found relatives. She coordinated the entire pre-cruise stay and then escorted us to Basel, Switzerland to board our AmaWaterways River cruise. She also accompanied us on the river cruise and was always available whenever we had a question. The cruise ended in Amsterdam, where Susan had 2 more days planned out for us as well. Sadly, a few of us caught the "virus" and ended up needing to stay in Amsterdam for a week longer. Susan organized the hotels for us, making sure that the hotel offered to help with medical needs. Since we were quarantining and not allowed to leave our rooms, she wanted to make sure we were well taken care of during our stay.
I can't express enough how pleased and impressed I am with the work Susan put into our group vacation. With her knowledge and expertise, she goes above and beyond in all that she does, in order for her clients to be able to experience the perfect vacation. We will definitely work with Susan for all of our future travel needs.
on Feb 09, 2023
Reviewed on 2021-03-27T05:44:11.047
Reviewed on Saturday, March 27, 2021 5:44:11 AM
Susanne is the best travel agent out there. I’ve been working with her for over a year on a trip to Walt Disney world. With the Covid-19 pandemic she had to rearrange all my travel plans, everything went as smooth as can be My family and are are eagerly awaiting our trip this year. Susanne thoroughly researches and plans everything and more you may want to do or see, getting you the most out of your vacation. I won’t use any other travel agent.
on Mar 27, 2021
Reviewed on 2022-05-05T17:22:36.517
Reviewed on Thursday, May 5, 2022 5:22:36 PM
Susanne was wonderful to work with! She coordinated a very complex trip for us to see Rome & Greece (coordinated our flights, a wonderful cruise, all our transportation and before and after hotels). Everything went perfect even with having to manage all the Covid restrictions and each Country_`s requirements. She set everything up including an App for our phones that put all the needed information at our fingertips. She was very patient answering all of our questions and went above and beyond to fix flights that got cancelled by the airline and put our trip in jeopardy. We are already in planning stages with her for our next vacation! We can_`t wait!
on May 05, 2022
Reviewed on 2022-05-05T12:58:59.967
Reviewed on Thursday, May 5, 2022 12:58:59 PM
Susanne went above and beyond when planning our dream honeymoon to the Maldives. This was our first experience with a travel agent and I couldn_`t have asked for anyone better! During these covid times traveling in all honesty has become quite exhausting with all of the new requirements. With susanne that burden was eased immensely as she took care of every last detail from start to finish and everything in between. Things couldn_`t have been simpler for us. Love the constant communication and quick response time throughout the whole process and while travelling despite my many questions. When we almost missed our connecting flight in Qatar on our departure to the Maldives susanne was right there to ease our minds and make sure if anything happened she had a backup plan. Without a doubt she will be used for all our future travel and I already have people who I will be referring to Susanne for their travel needs.
on May 05, 2022
